Missed call recovery for service businesses

Every missed call
could be your next lost job.

FieldMate automatically texts missed callers back in seconds, follows up with leads, and helps turn missed opportunities into booked jobs before customers move on.

< 15 secResponse time
24/7Lead follow-up
0Apps to install or learn

Animated illustration: a customer's call goes unanswered, FieldMate immediately texts them back, gathers the job details, and books an appointment. The business owner then gets a lock screen notification confirming the new job, including the time, address, and reason for the visit.

Built for service businesses in
Plumbing HVAC Electrical Roofing Garage Doors Landscaping Cleaning
The problem

You're not losing jobs to bad work. You're losing them to silence.

  • You're on a job. The phone rings. You can't answer.
  • The customer hangs up and calls the next business they find on Google.
  • That job, and the referrals it could have created, go to someone else.
62%Of calls can go unanswered when teams are busy.
85%Of customers may move on after reaching voicemail.
$3,200+Potential revenue tied up in missed opportunities.
1 in 3Missed calls may represent urgent service needs.
The fix

FieldMate steps in when you can't.

The moment a call is missed, FieldMate steps in by text and keeps the opportunity alive while you finish the job in front of you.

Instant reply

Texts back in under 15 seconds

No hold music, no voicemail. The caller gets a real reply before they've even put the phone down.

Real conversation

Asks what they need, where, and when

FieldMate gathers the job details, what happened, where you are located, and when the customer needs help, just like your best office manager would.

Books the job

Locks in a time on your calendar

The customer picks a time that works, and it lands straight on your calendar without the back-and-forth.

Smart handoff

Hands off tricky ones to you

Pricing negotiations, complaints, or anything unusual, FieldMate flags it and pulls you in immediately.

How it works

Simple setup. No technical headaches.

1

Connect Your Business Phone Number

FieldMate works with the number already on your trucks and website. Setup is simple and keeps your existing number in place.

2

FieldMate starts the conversation

Every missed call gets an instant text conversation that qualifies the job, answers basic questions, and offers appointment times.

3

The job lands on your calendar

You get the job details, show up prepared, and your team handles the work.

No new software to learn

This isn't another app to babysit.

FieldMate works quietly in the background. We handle the setup, and your team doesn't need to learn another complicated system just to follow up with customers.

The old way

  • Another app to download and learn
  • Another dashboard to remember to check
  • Another login your team has to manage
  • Hours spent managing software instead of customers

The FieldMate way

  • Works through regular text messages, nothing to install
  • We set it up and manage it for you
  • Jobs show up right on your existing calendar
  • Ready to launch after onboarding
Core System Included

Built for how service businesses actually work.

Instant missed-call texts

Every unanswered call triggers a text reply in under 15 seconds, day or night, even when you're mid-job.

Calendar booking

Customers pick a real open slot, and it lands on the schedule you already use.

Job qualifying questions

FieldMate asks what's wrong, where, and how urgent, so you show up prepared.

Human handoff

Anything outside the conversation, like pricing questions or complaints, gets flagged and handed off to you.

Works on your number

Keep the number on your trucks and website. FieldMate works with the number your customers already know.

Automated Lead Follow-Up

Leads stay engaged with timely messages until they respond, book, or no longer need help.

FieldMate knows when you need to step in.

When the conversation needs a human touch, FieldMate brings you in.

FieldMate knows the difference between a simple service request and a conversation that needs your attention. Pricing questions, complaints, and unusual requests are sent straight to you.

  • Instant alert with the full conversation attached
  • You reply from your own phone, no new app required.
  • The customer gets a seamless experience from start to finish.
Customer"Actually, can I get a discount if I bundle this with a water heater flush too?"
Needs a humanPricing question detected, owner approval needed
Sent to Mike (Owner)"Sarah's asking about a bundle discount. Full conversation attached."
Grows with your business

Fits into the way you already work.

FieldMate works alongside your existing workflow, keeping missed calls, customer conversations, and appointments organized without forcing you to change how your business runs.

Existing phone number
Existing calendar
Existing workflow
Built to expand

FieldMate System

Everything you need to respond faster and book more jobs.

$297/ month

Recover just one missed call and you're covered.

Missed Call Text Back
Two-Way Customer Texting
Lead Qualification
(filters serious jobs)
Automated Follow-Up
(no leads slip through)
Appointment Booking
Appointment Reminders
Human Follow-Up Alerts
Google Review Requests

Built for real day-to-day business use. If your call volume grows a lot, we'll work with you to scale — no surprise charges.

Stop losing jobs to missed calls

Ready to capture the calls you're missing?

FieldMate responds when you can't, so you can stay focused on the work in front of you.

Book Your Demo
No obligation · See how FieldMate works